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How to Reverse a Customer Quote?
Sequence > Left Navigation Bar > Sales > Quotes
If you have validated or rejected a budget and want to revert it to the "on hold" status, you can do so with the Reverse option.- Follow the above-mentioned workflow to land on the Customer Budget grid.
- A quote for which the status is Validated or Refused, click the three-dot icon.
- From the options revealed, click Reverse.