Mandates
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      How to Reject a Mandate?

      Sequence > Left Navigation Bar > Username > Manage Mandates

      1. Follow the above-mentioned workflow to land on the Agent Management screen.
      2. A mandate for which the status is Accepted, click the three-dot icon.
      3. From the options revealed, click Reject the mandate. This rejects the selected mandate and Refused is displayed in the Status column.
      4. To accept a rejected mandate, click the three-dot icon for the rejected mandate and select Accept the mandate.